At Formiq Botanicals, your privacy is treated with the same level of care and intention as our formulations. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you visit or make a purchase from our website.
By accessing or using our website, you agree to the practices described below.
1. Information We Collect
When you interact with our website, we may collect the following types of information:
Personal Information
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely via third-party payment gateways)
Order Information
- Products purchased
- Order history
- Transaction details
Technical Information
- IP address
- Browser type and device information
- Cookies and usage data
- Pages visited and interaction behavior
2. How We Use Your Information
We use the information collected to:
- Process and fulfill orders
- Provide order confirmations and shipping updates
- Respond to customer support inquiries
- Improve our website and customer experience
- Send promotional communications (only if you opt-in)
- Prevent fraud and ensure transaction security
3. Payment Security
All payment transactions are processed through secure, trusted third-party payment gateways. We do not store or directly access your complete payment card information.
Our website uses secure encryption technologies to protect your personal data.
4. Cookies & Tracking Technologies
We use cookies to:
- Enhance website functionality
- Remember your preferences
- Analyze site traffic and performance
- Improve user experience
You may disable cookies through your browser settings; however, certain website features may not function properly.
5. Sharing of Information
Formiq Botanicals does not sell, rent, or trade your personal information.
We may share limited data with:
- Shipping and logistics partners
- Payment processing providers
- Website hosting and technical service providers
All partners are required to maintain confidentiality and data protection standards.
6. Data Protection & Security
We implement appropriate technical and organizational measures to safeguard your information against:
- Unauthorized access
- Misuse
- Loss
- Disclosure
While we strive to use commercially acceptable means to protect your data, no online system is 100% secure.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request corrections to inaccurate information
- Request deletion of your data (subject to legal obligations)
- Opt-out of marketing communications at any time
To exercise these rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
9. Updates to This Policy
We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Formiq Botanicals
90193 84258